We successfully implemented a repeatable business analysis process for various companies and has helped them save significant time and money during the business requirements, analysis and design phases of development. Customers have found training has saved them 25% – 50% of time for requirements gathering and quality assurance efforts.

Some of our customers

Receive expert training and consulting services

Pierson’s business analyst training for eliciting, analyzing and documenting business requirements is unique because the instructors are seasoned practitioners and authors. The business analyst training provides real life hands on experience using both agile and waterfall approaches for business analysis. The course provides a simulation that allows the participants to apply the best practices taught in class. Pierson’s business analyst training specializes in building business requirements lists, use cases, user stories, business models using structured analysis and unified modeling notations. The business analyst training provides a business analyst toolkit of materials for implementation. The training is offered in an on-site classroom format at your company or a live virtual classroom format. Click the link below to view the list of courses.

The User Acceptance Testing and Quality Assurance Testing classes offers training in the methods and procedures that the business analyst and quality assurance testers would use while they are engaged in the Integration Testing, System Testing and User Acceptance Testing Phases of an IT Project. The User Acceptance Testing class provides the business analyst and the user acceptance testers the best practices in identifying what business requirements to test, building test plans, writing test scenarios, test cases/test conditions, how to be an effective tester, traceability matrix, how to perform usability testing and defect reporting. The testing training is provided in an on-site classroom format at your company or a live virtual classroom format. Click on the a class agenda.

The Agile Training is designed to teach the business analyst, project managers and product owners how to gather requirements, sprint planning and estimating for agile projects. The agile courses for the business analyst use collaboration techniques for Agile Projects such as context diagrams, use case models and user stories. The class focuses on the concepts and fundamentals for Agile Projects including conducting scrum meetings, building a backlog, prioritizing, estimating and sprint planning. The agile training provides the business analyst and the project team with a real life simulation to apply the agile best practices taught in class. The agile training courses are provided in an on-site classroom format at your company or a live virtual classroom format. Click on a class title to view a class agenda.

Pierson provides requirements management process analysis and process improvement consultants to assess your software development process to determine your adherence to industry standards and best practices. Facilitators can be provided to conduct requirements workshops to define the project scope, business requirements analysis and detailed functional specifications. Pierson’s seasoned facilitators are experienced in using both traditional waterfall and agile approaches. Business Analyst Consultants can also be provided to conduct requirements management and provide knowledge transfer. Pierson has also found that mentoring for facilitation and requirements management has helped previous customer’s succeed in their first critical projects. Pierson’s experienced mentors can help the entire project team be successful in implementing a repeatable business requirements process and help define metrics.

Key business analyst training and system analyst training

27 years of proven training for business systems analysts in requirements and testing

Business analyst training courses

Pierson provides business analysis training and mentoring in business requirements, business analysis and acceptance testing using traditional and agile approaches.  IIBA and PMI members can earn CDUs and PDUs. Pierson provides participants with a certificate of completion. The business analyst training provides the following:

  • Toolkits of techniques for Agile, Traditional and Business Intelligence approaches
  • Procedures Guides, Templates, Guidelines and Checklists for requirements and quality assurance
  • Interview Questions, Agendas and Scripts for eliciting requirements workshops and work groups
  • Roadmap for Business Requirements and Quality Assurance best practice repeatable process
  • Customization of your on-site corporate business analyst training
  • All of Pierson’s training aligns with IIBA BABOK 3.0

Why choose us?

Our Methodology

Pierson can provide clients with a customized methodology for all types and sizes of development projects using Structured Analysis and the Unified Process with the Unified Modeling Language (UML). The customized methodology serves as a handbook and guide for the business analyst and technical project teams.


On-site Classroom Training


Virtual Interactive Classroom Training

What clients say?

Some quotes on the Business Requirements Gathering & Writing training provided by Pierson

“Requirements Gathering: From Chaos to Excellence.”

BA Project Summit, CNA Insurance

“I would highly recommend the Pierson Requirements Group.”

Lysa Cushing, Microsoft

“… this training laid the foundation for best practices that were recently audited and found to be the best my company has on record!”

Jeffrey Manhardt, M&T Bank

“As a business analyst, I thought that Joy provided a lot of useful tools to utilize during requirements gathering in an agile environment.”

Natalie Ehrenreich, AT&T


Success Stories / White Papers / ROI / Brochure

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