Business Analysis Training Services
Business Analyst & Business Systems Analyst Training
Courses
 Pierson has trained 1000s of Professional Consultants and Corporate Project Managers, Business Analysts, SMEs, Quality Assurance Managers, Technical Leads, Developers, Test Leads and Testers. The training provides the following:
- Toolkits for Agile, Waterfall, and Hybrid type projects
- UML modeling techniques and Unified Process
- Procedures Guides, Templates, Guidelines and Checklists for requirements and quality assurance
- Business Analysis Questions, Agendas and Scripts for conducting requirements meetings, focus groups and quality assurance
- Roadmap for a Requirements and Quality Assurance best practice process
- Customization of your on-site corporate training
Pierson Requirements Group Brochure (PDF)
Business Training Formats:
On-site Classroom Training |
| Pierson provides quality hands-on Instructor-Led face-to face classroom training with critiquing and mentoring from experienced senior instructors. Pierson's training classes can be customized to align with your organization's terminology, life cycle and templates. Modules on the class outline can be customized and combined with modules from other classes. |
Virtual Instructor-Led Training |
| NEW Virtual Instructor-Led Training is a time efficient and cost effective way of delivering training to individuals and groups of attendees without travel. When we use Web Conferencing instead of traveling, we use less gasoline and we reduce our impact on our environment. Web Conferencing is a green technology. Web conferencing training includes hands-on case study exercises and instructor one-on-one mentoring of exercise deliverables. |
Check out our Business Analysis, JAD and Quality Assurance training agendas:
Agile Training |
| Agile Requirements Gathering & Sprint/Release Planning - 4 days The focus is to teach the project team the skill set they need to collaborate for Agile projects. The workshop provides training in collaboration techniques needed for gathering requirements, developing release/iteration plans and defining the iteration detailed requirements for Agile Projects. |
| Agile Modeling Techniques for Collaborative Solutions - 3 days The focus of the training is on the agile modeling techniques and developing skills needed by the entire agile project team to conduct successful collaborative projects. |
| Acceptance Testing - 2 days The focus is on training the product owners and business users how to be an effective tester. The class provides a toolkit of techniques for conducting acceptance testing and handling defects. |
| Conducting Effective Collaborative Meetings - 2 days The focus of the training is to take your collaborative meetings and facilitation skills to the next level. In this 2 day training workshop, you receive detailed quality feedback and facilitate two collaborative meetings. The workshop also provides practice in interviewing and techniques needed for conducting collaborative meetings and workshops. |
Business Requirements Training |
| Developing Requirements & Selecting Software Packages Solutions (COTS) (2 days) The Software Package Evaluation and Selection training provides a toolkit for the project team for how to develop requirements and select the best software solution. |
| Business Requirements Gathering & Writing Training Seminar Using JAD, Use Cases and UML (4 days) how to facilitate and write requirements using best practices, JAD techniques, UML and the use case methodology. |
| Data
Requirements Gathering & Writing Training Seminar (4 days) how
to build and define detailed data requirements for data driven, data warehousing & business
intelligence projects. How to build and when to use context diagrams,
conceptual data models, entity relationship diagram, domain object models,
data flow diagrams and data requirements specifications. |
| Business Requirements Gathering & Writing Training Seminar: Including Object Modeling and Extended Practice Sessions (5 days) Focuses on providing additional practice in business analysis techniques and conducting effective collaborative requirements gathering sessions using JAD techniques and Focus Groups. |
| Writing Effective Requirements (2 days) how to write effective project scope, functional and non-functional requirements documents using UML and Use Cases |
| Facilitation Session Leader (2 days) follow-on training to take your facilitation skills to the next level |
Joint Application Development - JAD Training |
| JAD
Facilitation & Requirements Gathering Training Seminar using Use
Cases (3 days) how to use JAD Facilitation & Use Case Methodology
for scoping and requirements gathering. |
| JAD
Facilitation & Requirements Gathering Training Seminar: A Framework
for Implementing Object-Oriented Projects using Agile Methods (4 to 5
days) how to use JAD Facilitation, UML techniques and Use Cases throughout
the project life cycle including the design phase. |
| JAD
Participant Training Seminar (1 day) JAD orientation for the business
stakeholders and JAD participants |
QA Testing Training |
| Acceptance Testing - 2 days The focus is on training the product owners and business users how to be an effective tester. The class provides a toolkit of techniques for conducting acceptance testing and handling defects. |
| Testing for Quality Assurance (3 days) Testing tool kit for the entire QA Testing Department. |
UML & Business Modeling Training |
| Business Analysis Modeling Skills Training Seminar (3 days) how to create and interpret data and process models for business analysis |
| Learning Use Cases, UML and JAD Techniques Training Seminar (3 days) to train business analysts and developers how to create and interpret Use Cases and UML models using JAD and how the artifacts fit into the project life cycle for project initiation, business process definition and design |
Data
Requirements Skills (2 days) How to build and define detailed
data requirements for software development projects and when to use them.
- Context and DFDs, Conceptual Data Model
- Entity Relationship Diagram, Domain Object Model, Data Requirements using tables and data field descriptions, screen and report specifications, Matrices and State Chart
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Business
Process Modeling Skills (2 days) How to build business process models
for business process improvement initiatives and when to use them. How
to build business process models for business requirements definition
and functional specifications for software development projects.
- Process Improvement -BPM Techniques- IDEF, Process Mapping,
- Software Development- Context Diagram, Process Decomposition, Process
Flows, UML Activity Diagram with swimlanes, Data Flow Diagrams, Matrices
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| Data Modeling for the Business Analysts (2 days) focuses on the concepts of data modeling and various effective techniques used to gather the necessary information needed to create the data model. |
| Process Modeling Skills Workshop (2 days) how to create process models for business analysis, gap analysis and enterprise studies |
| Business Process Re-engineering: Methodology & Business Modeling (2 days) provides a how to methodology for performing process improvement initiatives |
| Object-Oriented Analysis & Design Training Seminar (3 days) provides skills needed for conducting business analysis and design for object-oriented projects |
| Object-Oriented Orientation (1 day) overview of the object-oriented life cycle, describes how and where to use the UML models |
Project Management Training |
| Project Planning & Estimating (2 days) provides training in the fundamentals of project management, scoping a project, risk assessment, project work breakdown structure, resource planning and estimating. |
Methodology
Pierson can provide clients with a customized methodology for all types and sizes of development projects using Structured Analysis and the Unified Process with the Unified Modeling Language (UML). The customized methodology serves as a handbook and guide for the software development project teams. The methodology defines the steps and phases that should be followed, technical modeling options and refers to quality procedures which should be employed. Some strengths of Pierson's methodology are as follows:
The format is easy to use and is concise. For each work step the following is given: Description, Input, Output, Tips & Techniques, Agendas, Roles and Responsibilities, Templates.
The methodology is a detailed guide telling you exactly 'how to' successfully conduct your projects.
Our training is patterned after the methodology and assists you in successfully implementing it. The author of the methodology also wrote the related business analysis trainings.
Consulting Services
Process Analysis and Process Improvement Consultants
Pierson's Process Analysis and Process Improvement Consultants can provide clients with an assessment of their software development processes to determine their adherence to specified standards and procedures. In the absence of client-specified standards we will compare the client's processes to our own set of best practice methodologies. When our assessment activities are complete, Pierson will identify areas of strengths and constraints that are inhibiting the software development process. Pierson can help implement the customized repeatable process through training, mentoring and documenting the new methodology.
Facilitators
Pierson can provide seasoned Facilitators with experience throughout the entire life cycle. JAD Facilitators are available for conducting scope definition, business requirements analysis and design workshops using best practices in UML and Structured Analysis deliverables.
Outsourcing for Business Requirements Analysis & Project Management
As an alternative to training, experienced Business Analysts and Project Managers can be provided to conduct projects and provide knowledge transfer.
Mentoring
Pierson has found that the mentoring for facilitation and process management has helped clients succeed in their first critical projects. Pierson can provide experienced mentors for the entire project team throughout the project life cycle.
One-on-One Mentoring can be provided to enhance and re-enforce the fundamentals and best practices taught in class.
- Instructors are available for critiquing requirements and quality assurance real life artifacts
- JAD Facilitation and Requirements Gathering mentoring to continue to enhance your collaboration skills
- Pilot Project Mentoring for process improvement initiatives
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| Success Stories |
 Pierson provided Dell Professional Services with a customized methodology and trained over 150 of their consultants in JAD/RAD and object-oriented techniques with UML. Pierson was also part of Dell's Professional Services corporate core training program for all the consultants.
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Pierson trained the Verizon DSL Division Product Managers, Project Managers, Technical Leads, Requirements Leads, and Architects in a UML process for a repeatable requirements and system specification process. Pierson's UML process is being used for better communication with the development group. Pierson is also training the Testing Organization in UAT and UML best practices.
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Pierson is currently training over 300 people at Hallmark in best practices and industry standards using JAD techniques, UML, Unified Process and Facilitation. Pierson has also provided Hallmark with methodology consultation for implementing a repeatable process for Capability Maturity Model (CMM) certification.
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Experian has trained over 150 people with Pierson, including Directors, Technical Leads, Business Leads and entire IT project teams. Experian is using JAD throughout their organization for:
- New marketing ideas and strategies
- New product development
- Software maintenance and re-design
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Carmax started the JAD and RAD process to implement the company's IT business strategies. Pierson trained entire project teams in JAD/RAD and UML methods. Pierson also provided mentoring helping Carmax achieve instant acceptance and success in their pilot projects. Carmax is using these techniques corporate wide.
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Staples, Inc. has worked with Pierson to train and implement their IT staff in Joint Application Development (JAD) techniques and UML techniques for the discovery and design phases of their new website and legacy systems. Staples, Inc. has also purchased Pierson's development methodology in conjunction with Pierson's JAD training to be used by its IT project teams for implementing a repeatable process.
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